Santo Domingo Tour Frequently Asked Questions

Question 1

How is my booking confirmed?

Accepted Answer

After submitting your details, you receive a request code. We confirm availability, pickup time, and location before issuing the final booking.

Question 2

Can I pay a deposit or the full amount?

Accepted Answer

Yes. After registering your request, you can securely pay a 20% deposit or the full amount through Stripe Checkout.

Question 3

Can visitors swim at Los Tres Ojos?

Accepted Answer

No. Los Tres Ojos is a sightseeing visit with paths and stairs; swimming is not allowed inside the park.

Question 4

Is the Alcázar de Colón open?

Accepted Answer

The museum may remain closed for restoration. When unavailable, the itinerary includes Plaza España and an exterior historical explanation.

Question 5

Does the Punta Cana tour include round-trip transport?

Accepted Answer

Pickup and return are coordinated according to your hotel and the available route. The authorized point and time are confirmed before the tour.